EFFECTIVE COMMUNICATION FOR ADMINISTRATIVE ASSISTANTS: VERBAL AND WRITTEN SKILLS

This 80-hour online course is designed to enhance the communication skills of administrative assistants, focusing on both verbal and written communication. The course will cover key techniques for clear, concise, and professional communication, with an emphasis on the specific demands of administrative roles. Participants will explore strategies for improving their writing for emails, reports, and memos, as well as effective verbal communication in meetings, calls, and day-to-day interactions. The course also includes practical exercises, real-world scenarios, and tips for navigating challenging communication situations.